Flexible and remote working has become business as usual in the past year, as new global research from remote access and support specialist LogMeIn demonstrates.
« The research shows IT leaders are increasingly concerned about security and scalability of the remote work tools adopted early in the pandemic to address the sudden shift to remote work, » the company reports.
« As a result, 65% of those surveyed are actively consolidating remote work tools, citing the need for ease of administration, ease of use, and scalability. »
The study also indicates room for improvement around cybersecurity and the effectiveness of remote work tools.
The surge in remote work had exposed 66% of respondents to the survey to cyber risks — with IT help desks struggling not just to support workers but to keep them and their assets secure.
Some 31% expected they would be relying on vulnerable devices when working remotely this year, with 45% indicating nearly everything would likely be done on unsecured home Wi-Fi networks.
These concerns are driving IT teams to find effective integrated remote access and support solutions, according to LogMeIn.
« Sixty percent of respondents are considering increasing investment in remote work tools, with the average expenditure expected to grow by 21% this year, » the company said.
In addition, a vast majority — 84% — of respondents confirm that using remote work tools enhanced their productivity.
Two-thirds of those surveyed said they are consolidating their remote work tools, relying on a trusted vendor, in 2021
« The statistics confirm that the pandemic has created a permanent shift toward remote work, » said LogMeIn.
« IT leaders will continue to be responsible for supporting technology ranging from video conferencing platforms and communications tools to remote access & support solutions and other cloud-based technology. This means a well-thought-out plan for long-term, secure, and efficient flexible support is more important than ever. »
Learn more about LogMeIn’s extensive product portfolio and partner programme.
( Photo by Neranjana Manoharan on Unsplash )