Co-browser Rescue and remote management application Central are just two of GoTo’s offerings that have just been highly rated in their specific categories by the G2 review platform’s summer 2022 report.
Now with video streaming, Rescue (formerly LogMeIn Rescue) can speed up enterprise-grade technical support for both in-house staff and customers, remotely or on site, with user-friendly flexibility and 256-bit SSL encryption.
Technicians can connect to any device, easily and in seconds, to chat with customers and remotely control their PC, Mac or mobile device. Both simple and complex issues can be resolved with a single SaaS-based tool.
Central (formerly Central by LogMeIn) is the tool you need for remote automation of routine IT tasks on computers, iOS or Android devices, wherever they are.
With Central, internal IT teams can do more in less time. Software can be refreshed and updated without holding up productivity — so Central is especially ideal for managed services providers that aim to maintain their businesses and customers remotely and profitably.
« Manage all of your end points from anywhere with a single-view dashboard where you can monitor status from any device, manage alerts for connectivity, and deploy software, » explains GoTo.
Other GoTo products, including GoTo Connect, GoTo Meeting, GoTo Webinar and GoTo Assist were also scored highly by G2. GoTo also did well in multiple G2 grid reports that were based on positive reviews from verified users compared to similar products in particular categories.
« G2 is the world’s largest and most trusted software marketplace. With 1.7 million reviews and counting, G2 helps people around the world make better buying decisions — and reach their potential, » GoTo explains.
« GoTo received top rankings in usability index, results index, relationship index, and implementation index reports, which are based on ratings by business professionals. »
QBS professionals are of course keen to answer any questions from customers and partners about the GoTo range and the benefits for hybrid workplaces and beyond.
Read more about what’s new from GoTo – here.
( Image by Peggy und Marco Lachmann-Anke from Pixabay )