Whether you’re strategising for this year, next year or beyond, you’ll need a GoTo that will enhance and ensure the ability to support, manage and connect customer teams wherever they are – regardless of user device.
Central from GoTo builds out essential location-independent IT support strategies from remote access to conversational ticketing and beyond – wherever work happens. With Central, you’ll empower remote IT that’s centrally secured, monitored and managed.
Game-changing benefits of Central
- enhanced flexibility and adaptability on the fly
- teams that collaborate both seamlessly and securely
- IT infrastructures that can be maintained from anywhere
- centralised remote monitoring and management (RMM)
- automate routine tasks easily to drive growth
- shore up defences against unauthorised access
- mitigate risks related to mishandling of data
- enhance business continuity for customer businesses
- optimise resource allocation, helping control costs and complexity
- non-disruptive software updates
- drive productivity across hybrid teams
- inventory reporting to improve team organisation
- start with a base plan, adding insight, security and automation modules required
Features for achieving more, faster
Remote user and device management via Central includes multi-monitor display and support, file transfer capabilities, desktop sharing, in-session security controls and so much more.
Internal IT teams can achieve more – and faster – with reliable remote access that goes beyond Windows or Mac to include iOS and Android. Managed services providers (MSPs) can rest assured of the delivery of reliable support via remote control, computer and user grouping, with automated software updates.
Central also delivers for users requiring kiosk, point-of-sale (POS), or digital signage support. The dashboard enables status monitoring from any device as well as management of alerts about connectivity – and you can also deploy software from the same dashboard.
With users divided into groups according to site, function or other criteria, and granular permissions control enacted, organisations can even extend computer access. Security is enhanced with two-factor authentication (2FA) as well as integration with top-rated Bitdefender anti-virus.
With Central, you can quickly and easily detect critical issues and manage updates, benefiting from fast, secure HD remote access, critical patch management, actionable reporting, powerful IT automation and more. And you can access endpoints from mobile apps as well as the desktop.
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Whether your need is to support internal IT, hardware, or to drive business as an MSP, Central from our vendor partner GoTo can assist visibility and control. Call QBS today on +44 (0)20 8733 7100 to discuss the optimum automated remote support solution for your requirement – or simply click here to send a message.
( Photo by Peggy Anke on Unsplash )