Customers can easily enhance their remote access and remote control capabilities via TeamViewer integrations covering a diverse range of popular business applications.
As TeamViewer explains, users of its remote support and connectivity solutions can master the ever-growing complexities and number of challenges presented by remote and hybrid working — whether their chosen suite involves Salesforce, Microsoft Teams, MobileIron, NinjaRMM, Advantech, Azure or SAP.
“Leverage the entire TeamViewer integration framework of pre-built plug-ins, APIs, and SDKs to embed TeamViewer remote access and remote control functionality into your applications, in-house proprietary systems, and customer mobile apps, for unlimited use cases,” says TeamViewer.
Requirements including for IT service management (ITSM), unified endpoint management (UEM) and customer relationship management (CRM) can be catered for — enabling organisations to help customers and employees faster while controlling overall cost.
Integration addons include Standard, expanded Enterprise (with TeamViewer Tensor), Partner, Porfolio or Custom integrations to optimise processes and reduce the need to switch between applications.
For example, TeamViewer’s Enterprise Integrations Addon provides all the standard integrations plus integrations with 13 more major applications and services — including ZenDesk Enterprise, JIRA Enterprise, Zoho, ServiceNow Enterprise, Microsoft Dynamics and more.
Users can enjoy secure and scaleable SaaS-based enterprise-grade remote connectivity, across devices and platforms, without leaving key business application suites.
“Unlike other on-premise enterprise remote access and connectivity solutions on the market, TeamViewer Tensor provides a completely cloud-based enterprise IT management and remote connectivity solution, secured by end-to-end encryption,” explains TeamViewer.
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