Here’s What Makes Atera A Leading Remote IT Management Platform

by QBS Software | Dec 8, 2023

When considering the best IT management platforms, the reviewed leaders as in any advanced space typically have multiple similarities and differences – it can be tough to make a truly informed choice.

With Atera behind your remote monitoring and management (RMM), both MSPs and in-house IT teams will experience:

Streamlined user interfacing and usability
Network extension and ticket support through mobile access
Full RMM and professional service automation (PSA) capabilities

ATERA – RECOGNISED AND AWARDED BY G2 FOR EASE OF USE AND SETUP

With Atera’s industry-leading app, IT technical staff can take on tickets and tasks as they come up on their smart mobile device, as well as remotely supporting other devices. So Atera is highly convenient for monitoring any organisational network.

Beyond the expected RMM, PSA, ticket tracking and patch management and integrations, however, Atera also delivers a built-in AI-powered IT system for efficient, effective workflows, slashing the number of support tickets that get to technicians.

With AI powered solutions to commonplace issues, teams free up resource because they’re automating support for frequent challenges.

Strong, essential IT integrations include Webroot, Bitdefender, Emisisoft, and Splashtop.
An up-to-the-minute solution awarded 4.5 stars by market-leading reviews platform G2 in 2023

REDUCE PRODUCTIVITY CHALLENGES WITH ATERA

Across many developed countries and advanced organisations, increasing or even sustaining productivity has become a difficult challenge.

That’s why tools like Atera are so up-to-the-minute advantageous, no matter how skilled or knowledgeable an in-house team.

And don’t forget, Atera has different solutions for IT departments and MSPs, with pricing structured for maximum functionality and relevance.

Avoid paying for platform features and programme capabilities typically bundled into other offerings, all while making daily operations easier than ever, even reducing the burden on individual techies.
Enjoy robust community resources that help solve issues and develop strategies on the fly, across the team as needed, leveraging Atera discussion boards, tutorials and script libraries.

IT ALL COMES WITH CONSISTENT PERFORMANCE AND RELIABILITY

When the team can rely on a solution, it makes for greater peace of mind among all staff, right up to management level as well as tangible savings. Confidence in the system goes a long way towards enhancing creativity and innovation, not to mention everyday performance.

Of course, Atera also delivers industry-standard security compliance including SOC II Type I certification and highly desirable features including multifactor authentication (MFA) and real-time device tracking with network discovery tooling.

That means that Atera enhances security too, helping organisations in many ways:

Easily spot unauthorised devices that can be a source of data loss and organisational risk
Safely onboard, add or remove new devices and workers to the network.
Assist the development of solid data back-up and disaster recovery plans for maximum continuity.